The same information gets entered twice.
Requests arrive in one place, progress lives in another, and someone keeps both up to date.
Zoho Creator services
Build the app
your process
is missing.
Custom applications for requests, approvals and operations — built around the way your team works.
Talk to a Zoho Consultant
When work outgrows the workaround
The spreadsheet
has become
the system.
It holds the records. Your people still have to hold the process together.
Approvals disappear into conversations.
The team chases messages to find out who has approved a request and what should happen next.
The standard app does not quite fit.
Your workflow needs its own records, rules or handovers — without another disconnected tool.
What we can build
Start with a real
piece of work.
These are illustrative workflows, not customer case studies. Your app’s scope starts with your process.
From a request to a recorded decision.
Capture the details once, route the request to the right approver and keep the decision with the record.
- 01SubmitA complete request
- 02ReviewThe right approver
- 03DecideA recorded outcome
- 04ActA clear next task
Know where the work stands.
Give each job an owner, keep progress in one record and make exceptions visible before the next handover.
- 01PlanThe work required
- 02AssignA named owner
- 03UpdateProgress and issues
- 04CloseCompletion recorded
Bring outside updates into the process.
Let customers or vendors submit and review agreed information through a portal, with access and responsibilities defined up front.
- 01SubmitAn external request
- 02ValidateRequired information
- 03RouteThe responsible team
- 04RespondA visible update
See an actual Creator app.
Zoho’s Inspection Management template: capture inspections on mobile and review the records on desktop. Official example screens, not a Zolution customer project.
Source: Zoho Creator — Inspection Management ↗Select either screenshot to view it at full size. Your app’s screens depend on the agreed design.
Have a process that does not fit neatly into a standard app?
Talk to a Zoho ConsultantBeyond the screen
A useful app needs
more than a form.
Forms & records
Capture the information the process actually needs.
Agree fields, relationships, validation and which existing records to retain.
Rules & approvals
Make the next action part of the workflow.
Define responsibilities, approval paths, notifications and exceptions.
Connections & visibility
Keep work connected to the wider business.
Assess integrations and reporting needs, including data ownership and failed updates.
How we deliver
Understand it.
Build it with your team.
- 01
Discover
Walk through the work, including the exceptions. Agree what the app needs to solve.
- 02
Design
Review screens, roles and workflows before committing to the build.
- 03
Implement
Build and test the agreed scenarios with your team and representative data.
- 04
Adopt & Support
Train users and administrators, document the handover and agree ongoing support.
2021
Zoho CreatorPinnacle Performer of the YearAward received by Zolution
Choose the right foundation
Not every process
needs a custom app.
We start by checking what your existing tools can already do. Build where it adds value, and connect where it makes sense.
Before we talk
A few practical
questions.
How is Zoho Creator different from Zoho CRM?
Zoho CRM is built around sales and customer relationships. Creator is a low-code platform for custom applications. We first check whether your requirement belongs in CRM, a standard Zoho application or a custom Creator app.
Do we need to replace every spreadsheet?
No. We focus on the processes where shared data, permissions, approvals or repeated manual work justify an application. A simple spreadsheet may still be the right tool elsewhere.
Can the app connect to our existing systems?
We assess the available interfaces, required data flow and system constraints before confirming an integration. The design includes data ownership, permissions and what happens when an update fails.
Can staff use the app on mobile?
Creator supports web and mobile apps. We design and test the required screens and working scenarios for the devices your team uses; specific capabilities are confirmed during scoping.
How long does a custom app take to build?
Timing depends on the workflow, data, integrations and your availability for decisions and testing. We agree the scope and delivery plan after discovery, rather than promise a fixed duration for every app.
Who maintains the app after launch?
We agree administrator responsibilities, documentation, training and support arrangements as part of the handover. Future changes are scoped around how your process develops.