Build In-House Expertise to Implement, Integrate, Customise, and Manage Business Technologies Independently
Build In-House Expertise to Implement, Integrate, Customise, and Manage Business Technologies Independently
Achieve full team independence in 60 days
Structured programmes for Zoho and Intercom technologies
Tailored training to meet your business needs.
Expert trainers with 7+ years of industry experience.
Why hire third parties when your team can implement and manage business technologies independently?
This is a question every business asks when considering upgrading their systems.
The answer is simple: if your in-house team has the right experties, you don’t need third parties.
At Zolution, we make that possible.
As Premium Zoho and Intercom Partners, we empower businesses by equipping their teams with the skills to implement, integrate, customise, and manage Zoho and Intercom technologies—efficiently and independently.”
Why hire third parties when your team can implement and manage business technologies independently?
This is a question every business asks when considering upgrading their systems.
The answer is simple: if your in-house team has the right experties, you don’t need third parties.
At Zolution, we make that possible.
As Premium Zoho and Intercom Partners, we empower businesses by equipping their teams with the skills to implement, integrate, customise, and manage Zoho and Intercom technologies—efficiently and independently.”
Why hire third parties when your team can implement and manage business technologies independently?
This is a question every business asks when considering upgrading their systems.
The answer is simple: if your in-house team has the right experties, you don’t need third parties.
At Zolution, we make that possible.
As Premium Zoho and Intercom Partners, we empower businesses by equipping their teams with the skills to implement, integrate, customise, and manage Zoho and Intercom technologies—efficiently and independently.”
Online DIWY Onboarding & Training Programmes We Offer
Intercom AI Agent & AI Help Desk Training
Implement and manage Intercom’s AI-powered customer support tools. Learn to deploy the Fin AI Agent, integrate it with your systems, and optimise AI insights to deliver exceptional customer experiences.
Zoho CRM Training
Master the essentials of Zoho CRM, including setup, customisation, workflow automation, and reporting. Equip your team to manage leads, optimise sales processes, and strengthen customer relationships.
Zoho Desk Training
Learn to implement and manage Zoho Desk for streamlined customer support. Gain expertise in ticketing systems, automation, and omnichannel support to enhance customer satisfaction and agent productivity.
Zoho Analytics Training
Unlock the power of data with Zoho Analytics. Learn to integrate data sources, build custom dashboards, and generate actionable insights for smarter, data-driven decision-making.
Zoho Creator Training
Develop low-code applications tailored to your business needs with Zoho Creator. Gain hands-on skills in app building, integration, and automation to boost operational efficiency.
Zoho One Training
Achieve mastery over the Zoho One suite. Learn how to integrate, automate, and manage 40+ Zoho apps, creating a unified ecosystem to drive business growth.
Why Trust Zolution to Train Your Teams?
Certified Zoho & Intercom Partners:
As Premium Partners of Zoho and Intercom, we bring verified expertise in their technologies, ensuring industry-leading training quality.
Accredited Consultants:
Our trainers are certified by the Institute of Adult Learning, Singapore, ensuring a professional and impactful learning experience.
Proven Track Record:
With 7+ years of experience and 200+ successful projects, we’ve empowered businesses across industries to achieve in-house technology mastery.
Tailored 60-Day Programmes:
Our comprehensive, structured curriculum is customised to your business needs, equipping your team with the knowledge and confidence to independently implement, integrate, and manage Zoho and Intercom technologies.
Overview of the Curriculum of our Programmes
All our 60-day training and onboarding programmes are structured into clear, actionable modules designed to equip your team with the knowledge and hands-on experience to manage business technologies independently.
Foundation
- Overview of the business technology.
- System setup, configuration, and management basics.
- Introduction to admin panels, UI navigation, and core functionalities.
Customisation & Migration
- Customising fields, modules, and workflows.
- Tailoring the system to match your business processes.
- Securely transfer data from your legacy
systems.
Integration
- Overview of pre-built integrations.
- Integration with third-party tools and native apps.
- Ensure data flow and system synchronisation.
Automation & Optimisation
- Building workflows and automation rules
to streamline processes. - Creating blueprints for advanced task automation.
- Exploring AI functionalities, including assistants
and chatbots.
Reporting & Insight
- Crafting custom dashboards and data visualisations.
- Utilising analytics for actionable business insights.
- Scheduling reports and tracking KPIs.
Training & On-going Support
- Hands-on training of the selected technology.
- Real-world scenarios to ensure smooth adoption.
- Regular review sessions to ensure clarity and progress.
- Ad-hoc Q&A support for tackling specific challenges.
Empower Your Team to Take Control
Join our tailored 60-day programmes to equip your team with the skills to
implement, integrate, customise, and manage business technologies independently.
Answers to Some Common Questions
How is this programme tailored to my business?
We dive deep into understanding your business goals, processes, and challenges. By analysing your current technology stack and specific requirements, we design a bespoke curriculum that equips your team with precisely the skills needed to succeed—no irrelevant content, just focused, actionable training.
What does this programme consist of?
Our programme is designed to provide your team with the skills and confidence needed to manage Zoho and Intercom technologies independently. Here’s what it includes:
- Six Weekly Online Training Sessions: Two-hour live sessions each week, focusing on key aspects of the technology.
- Tailored Curriculum: Customised to your specific business requirements, ensuring relevance and practicality.
- Task Assignments: Hands-on exercises to reinforce learning and provide real-world application experience.
- Integration, Customisation, and Migration Guidance: Step-by-step support for implementing these critical processes effectively.
- Q&A Sessions: Ad-hoc sessions to address unique challenges and ensure clarity.
This comprehensive programme ensures your team gains practical knowledge and confidence to implement, integrate, and manage these technologies efficiently.
Can I get additional support after the programme?
Yes, we also offer post-programme support, including additional ad-hoc Q&A sessions and ongoing assistance, to ensure your team continues to thrive with their newfound expertise.