{"id":1289,"date":"2025-03-24T17:31:12","date_gmt":"2025-03-24T17:31:12","guid":{"rendered":"https:\/\/zolution.co\/?p=1289"},"modified":"2025-07-06T01:15:55","modified_gmt":"2025-07-05T17:15:55","slug":"success-story-on-global-supplier-management-system","status":"publish","type":"post","link":"https:\/\/zolution.co\/en\/success-story-on-global-supplier-management-system\/","title":{"rendered":"Zolution Success Story: Building Global Supplier Management Systems for Maritime Conglomerate with Zoho Creator"},"content":{"rendered":"\t\t
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Building a global supplier management system for a maritime conglomerate on Zoho Creator<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This client\u2014a global conglomerate with a business unit HQ located in Singapore\u2014has businesses spread across real estate, hospitality, beverages, and energy resources. They operate in Europe, China, and the United States, with more than 100,000 employees worldwide.<\/div>
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In business for over 200 years, the client’s daily operations involve many legacy IT systems. These systems are mission critical, but also old, hard to maintain, and difficult to upgrade. As businesses evolve, these legacy systems are no longer able to meet the needs of operations\u2014and it’s difficult to manage legacy systems while keeping up with the latest technologies. One common use case of Creator, Zoho’s low-code development platform, is to help companies expand on the capabilities of these legacy systems, or migrate to powerful new applications powered by Creator, with ease.<\/div>
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The client’s supplier management team was facing this exact dilemma. The team is in charge of communication and billing matters with their global suppliers. And there are multiple supplier databases sitting in various legacy systems at different office locations.<\/div>
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When the client’s business units needed to update supplier information, the team first got approval via email, then manually updated the latest details into their legacy systems. It was a time-consuming process and prone to errors. On average, it would take the supplier management team a week to obtain the approval to create one new supplier entry in the database\u2014and this all needed to occur before business units could have any transaction with the new supplier in the ERP system.<\/div>
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The team, together with the IT department, had been trying to enhance these legacy systems to automate the process. However, the legacy systems were the responsibility of other departments, who often didn’t have the resources or urgency to upgrade the systems.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCheck Our Custom Application Development Service<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Why Zoho Creator?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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After a thorough research period, the IT department decided to build a new application system\u2014independent from the legacy systems\u2014to automate the supplier management process.<\/div>
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During the study, they noticed that Zoho Creator had the capability to integrate with ERPs, regardless of how new or old they were. In addition, the self-service portal feature in Zoho Creator allows external suppliers to raise requests and update data in the system. More importantly, the nature of low-code platforms makes the development cycle shorter, and at a lower cost.<\/div>
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At this point, they reached out to us at Zolution to develop the system with Zoho Creator, as the technology is able to address the challenges they had been struggling with.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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System Requirements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Zolution worked with the client’s management team to build a custom ERP system to perform important tasks:<\/div>